FAQs

Safe & Secure Shopping
Is it safe to buy from Loud Look?
It is completely safe to buy from Loud Look, we use a safe & secure online payment software which complies with all the regulations. We are also verified by Visa and secure by Mastercard. The system we use ensures that each individual transaction goes through over 50 individual security checks including screening for fraud.
We accept all the major credit & debit cards which include; Mastercard, Visa & Maestro with SagePay. We also accept payment via Paypal.
Yes, Loud Look ensures that your payment information is kept safe and isn’t shared with anyone else.
Ordering & Tracking
It is easy! All you need to do is select what you want and add it to your basket, once you have finished your shopping you can proceed to the check-out where you will need to fill out your personal details and select your delivery and payment options. Once this has been completed you will receive an order confirmation email.
Email our support team for assistance
Once you have submitted your order you will automatically receive an email with details for tracking your order.
You will receive a message the day before delivery.
Delivery & Returns
Your order will be delivered by Royal Mail by the delivery option which you selected during your check-out.
We offer FOUR different shipping methods;

UK STANDARD: Within 3 working days, tracked services £2.99

UK NEXT DAY: Order by 5pm weekdays, tracked services £4.99

EUROPE: Tracked services £5.99

USA/CANADA: Tracked services £9.00

Please refer to our full Returns Policy for further information including our returns address.
Have a question

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

Contact us Live chat